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Website Terms and Conditions of Sale

Terms and conditions of sale

  1. Introduction
    1.1 These terms and conditions shall govern the sale and purchase of products
    through our website.
    1.2 You will be asked to give your express agreement to these terms and
    conditions before you place an order on our website.
    1.3 This document does not affect any statutory rights you may have as a
    consumer (such as rights under the Consumer Contracts (Information,
    Cancellation and Additional Charges) Regulations 2013 or the Consumer
    Rights Act 2015).
  2. Interpretation
    2.1 In these terms and conditions:
    (a) “we” means our representatives of this website with our details
    disclosed in Section 22.1 ; and
    (b) “you” means our customer or prospective customer,
    and “us”, “our” and “your” should be construed accordingly.
  3. Order process
    3.1
    The advertising of products on our website constitutes an “invitation to treat”
    rather than a contractual offer.
    3.2 No contract will come into force between you and us unless and until we
    accept your order in accordance with the procedure set out in this Section 3
    or [alternative order procedure].
    3.3 To enter into a contract through our website to purchase products from us,
    the following steps must be taken: you must add the products you wish to
    purchase to your shopping cart, and then proceed to the checkout; if you are
    a new customer, you must then create an account with us and log in; if you
    are an existing customer, you must enter your login details; once you are
    logged in, you must select your preferred method of delivery and confirm
    your order and your consent to the terms of this document; you will be
    transferred to our payment service provider’s website, and our payment
    service provider will handle your payment; we will then send you an initial
    acknowledgement; and once we have checked whether we are able to meet
    your order, we will either send you an order confirmation (at which point your
    order will become a binding contract) or we will confirm by email that we are
    unable to meet your order.
    3.4 You will have the opportunity to identify and correct input errors prior to
    making your order.
  4. Products
    4.1 The following types of products are or may be available on our website from
    time to time: Electric Bicycles, Accessories.
    4.2 We may periodically change the products available on our website, and we do
    not undertake to continue to supply any particular product or type of product.
  5. Prices
    5.1 Our prices are quoted on our website.
    5.2 We will from time to time change the prices quoted on our website, but this
    will not affect contracts that have previously come into force.
    5.3 All amounts stated in these terms and conditions or on our website are stated
    inclusive of VAT.
    5.4 It is possible that prices on the website may be incorrectly quoted;
    accordingly, we will verify prices as part of our sale procedures so that the
    correct price will be notified to you before the contract comes into force.
    5.5 In addition to the price of the products, you may have to pay a delivery
    charge, which will be notified to you before the contract of sale comes into
    force.
  6. Payments
    6.1 You must, during the checkout process, pay the prices of the products you
    order.
    6.2 Payments may be made by any of the permitted methods specified on our
    website from time to time.
    6.3 If you fail to pay to us any amount due under these terms and conditions in
    accordance with the provisions of these terms and conditions, then we may
    withhold the products ordered and/or by written notice to you at any time
    cancel the contract of sale for the products.
    6.4 If you make an unjustified credit card, debit card or other charge-back then
    you will be liable to pay us, within 7 days following the date of our written
    request:
    (a) an amount equal to the amount of the charge-back;
    (b) all third party expenses incurred by us in relation to the charge-back
    (including charges made by our or your bank or payment processor or
    card issuer);
    (c) an administration fee of EUR 25.00 including VAT; and
    (d) all our reasonable costs, losses and expenses incurred in recovering the
    amounts referred to in this Section 7.4 (including without limitation
    legal fees and debt collection fees),
    and for the avoidance of doubt, if you fail to recognise or fail to remember the
    source of an entry on your card statement or other financial statement, and
    make a charge-back as a result, this will constitute an unjustified charge-back
    for the purposes of this Section 6.4.
  7. Deliveries
    7.1 Our policies and procedures relating to the delivery of products are set out in
    our delivery policy document.
    7.2 We will arrange for the products you purchase to be delivered to the delivery
    address you specify during the checkout process.
    7.3 We will use reasonable endeavours to deliver your products on or before the
    date for delivery set out in the order confirmation or, if no date is set out in
    the order confirmation, within 7-12 days following the date of the order
    confirmation for local orders, and 50 days following the date of the order
    confirmation for global orders; however, we do not guarantee delivery by this
    date.
    7.4 We do guarantee that unless there are exceptional circumstances all
    deliveries of products will be dispatched within 10 days following the later of
    receipt of payment and the date of the order confirmation.
  8. Distance contracts: cancellation right
    8.1
    This Section 8 applies if and only if you offer to contract with us, or contract
    with us, as a consumer – that is, as an individual acting wholly or mainly
    outside your trade, business, craft or profession.
    8.2 You may withdraw an offer to enter into a contract with us through our
    website or cancel a contract entered into with us through our website
    (without giving any reason for your withdrawal or cancellation) at any time
    within the period:
    (a) beginning upon the submission of your offer; and
    (b) ending at the end of 14 days after the day on which the products come
    into your physical possession or the physical possession of a person
    identified by you to take possession of them (or, if the contract is for
    delivery of multiple products, lots or pieces of something, 14 days after
    the day on which the last of those products, lots or pieces comes into
    your physical possession or the physical possession of a person
    identified by you to take possession of them).
    8.3 In order to withdraw an offer to contract or cancel a contract on the basis
    described in this Section 8, you must inform us of your decision to withdraw
    or cancel (as the case may be). You may inform us by means of any clear
    statement setting out the decision. In the case of cancellation, you may
    inform us using the cancellation form that we will make available to you. To
    meet the cancellation deadline, it is sufficient for you to send your
    communication concerning the exercise of the right to cancel before the
    cancellation period has expired.
    8.4 If you cancel a contract on the basis described in this Section 8, you must
    send the products back to us (to return address provided by us) or hand
    them over to us or a person authorised by us to receive them. You must
    comply with your obligations referred to in this Section 8 without undue delay
    and in any event not later than 14 days after the day on which you inform us
    of your decision to cancel the contract. You must pay the direct cost of
    returning the products.
    8.5 If you cancel an order in accordance with this Section 8, you will receive a full
    refund of the amount you paid to us in respect of the order including the
    costs of delivery to you, except:
    (a) if you chose a kind of delivery costing more than the least expensive
    kind of delivery that we offer, we reserve the right to retain the
    difference in cost between the kind of delivery you chose and the least
    expensive kind of delivery that we offer; and
    (b) as otherwise provided in this Section 8.
    8.6 If the value of the products returned by you is diminished by any amount as a
    result of the handling of those products by you beyond what is necessary to
    establish the nature, characteristics and functioning of the products, we may
    recover that amount from you up to the contract price. We may recover that
    amount by deducting it from any refund due to you or require you to pay that
    amount direct to us. Handling which goes beyond the sort of handling that
    might reasonably be allowed in a shop will be “beyond what is necessary to
    establish the nature, characteristics and functioning of the products” for these
    purposes.
    8.7 We will refund money using the same method used to make the payment,
    unless you have expressly agreed otherwise. In any case, you will not incur
    any fees as a result of the refund.
    8.8 Unless we have offered to collect the products, we will process a refund due
    to you as a result of a cancellation on the basis described in this Section 9
    within the period of 14 days after the day on which we receive the returned
    products or (if earlier) after the day on which you supply to us evidence of
    having sent the products back. If we have not sent the products to you at the
    time of withdrawal or cancellation or have offered to collect the products, we
    will process a refund due to you without undue delay and, in any case, within
    the period of 14 days after the day on which we are informed of the
    withdrawal or cancellation.
    8.9 You will not have any right to cancel a contract as described in this Section 8
    insofar as the contract relates to:
    (a) the supply of non-prefabricated goods that are made on the basis of an
    individual choice of or decision by you, or goods that are clearly
    personalised.
  9. Warranties and representations
    9.1
    You warrant and represent to us that:
    (a) you are legally capable of entering into binding contracts;
    (b) you have full authority, power and capacity to agree to these terms and
    conditions;
    (c) all the information that you provide to us in connection with your order
    is true, accurate, complete and non-misleading; and
    (d) you will be able to take delivery of the products in accordance with
    these terms and conditions and our delivery policy.
    9.2 We warrant to you that:
    (a) we have the right to sell the products that you buy;
    (b) the products we sell to you are sold free from any charge or
    encumbrance, except as specified in these terms and conditions;
    (c) you shall enjoy quiet possession of the products you buy, except as
    specified in these terms and conditions;
    (d) the products you buy will correspond to any description published on
    our website; and
    (e) the products you buy will be of satisfactory quality.
    9.3 In addition to our warrant to you from Section 9.2., extended warrant or
    “extended warranty” additionally applies for
    :
    (a) any damage of the frame caused by a defect in the material or a
    manufacturing defect for 36 months after purchase;
    (b) any damage of electronic components caused by a defect in the
    material or a manufacturing defect for 18 months after purchase;
    (c) any damage of the shifter caused by a defect in the material or a
    manufacturing defect for 24 months after purchase;
    (d) this Section 9.3 does not apply for battery damages;
    (e) this Section 9.3 does not apply for other external accessories damages;
    (f) this Section 9.3 applies for damages occurring while the product was
    used correctly and accordingly to the instruction manual; and not for
    the damages caused by the user;
    9.4 All of our warranties and representations relating to the supply of products do
    not change or interfere with these terms and conditions, delivery policy and
    our return policy.
    9.5 All of our warranties and representations relating to the supply of products
    are set out in these terms and conditions. To the maximum extent permitted
    by applicable law and subject to Section 11.1, all other warranties and
    representations are expressly excluded.
  10. Limitations and exclusions of liability
    10.1
    Nothing in these terms and conditions will:
    (a) limit or exclude any liability for death or personal injury resulting from
    negligence;
    (b) limit or exclude any liability for fraud or fraudulent misrepresentation;
    (c) limit any liabilities in any way that is not permitted under applicable
    law; or
    (d) exclude any liabilities that may not be excluded under applicable law,
    and, if you are a consumer, your statutory rights will not be excluded or
    limited by these terms and conditions, except to the extent permitted by law.
    10.2 The limitations and exclusions of liability set out in this Section 10 and
    elsewhere in these terms and conditions:
    (a) are subject to Section 10.1; and
    (b) govern all liabilities arising under these terms and conditions or relating
    to the subject matter of these terms and conditions, including liabilities
    arising in contract, in tort (including negligence) and for breach of
    statutory duty, except to the extent expressly provided otherwise in
    these terms and conditions.
    10.3 We will not be liable to you in respect of any losses arising out of any event
    or events beyond our reasonable control.
    10.4 We will not be liable to you in respect of any business losses, including
    (without limitation) loss of or damage to profits, income, revenue, use,
    production, anticipated savings, business, contracts, commercial opportunities
    or goodwill.
    10.5 You accept that we have an interest in limiting the personal liability of our
    officers and employees and, having regard to that interest, you acknowledge
    that we are a limited liability entity; you agree that you will not bring any
    claim personally against our officers or employees in respect of any losses
    you suffer in connection with the website or these terms and conditions (this
    will not, of course, limit or exclude the liability of the limited liability entity
    itself for the acts and omissions of our officers and employees).
  11. Order cancellation
    11.1
    We may cancel a contract under these terms and conditions immediately, by
    giving you written notice of termination, if:
    (a) you fail to pay, on time and in full, any amount due to us under that
    contract; or
    (b) you commit any breach of that contract.
    11.2 You may cancel a contract under these terms and conditions immediately, by
    giving us written notice of termination, if we commit any breach of that
    contract.
    11.3 We may cancel a contract under these terms and conditions by written notice
    to you if we are prevented from fulfilling that contract by any event beyond
    our reasonable control, including without limitation any unavailability of raw
    materials, components or products, or any power failure, industrial dispute
    affecting any third party, governmental regulations, fire, flood, disaster, riot,
    terrorist attack or war.
  12. Consequences of order cancellation
    12.1
    If a contract under these terms and conditions is cancelled in accordance with
    Section 11:
    (a) we will cease to have any obligation to deliver products which are
    undelivered at the date of cancellation;
    (b) you will continue to have an obligation where applicable to pay for
    products which have been delivered at the date of cancellation (without
    prejudice to any right we may have to recover the products); and
    (c) all the other provisions of these terms and conditions will cease to have
    effect, except that Sections 1.3, 6.4, 10, 15, 16, 17, 18, 19 and 20 will
    survive termination and continue in effect indefinitely.
  13. Scope
    13.1 These terms and conditions shall not constitute or effect any assignment or
    licence of any intellectual property rights.
    13.2 These terms and conditions shall not govern the provision of any services by
    us or any third party in relation to the products (other than delivery services).
  14. Variation
    14.1 We may revise these terms and conditions from time to time by publishing a
    new version on our website.
    14.2 A revision of these terms and conditions will apply to contracts entered into at
    any time following the time of the revision, but will not affect contracts made
    before the time of the revision.
  15. Assignment
    15.1 You hereby agree that we may assign, transfer, sub-contract or otherwise
    deal with our rights and/or obligations under these terms and conditions –
    providing, if you are a consumer, that such action does not serve to reduce
    the guarantees benefiting you under these terms and conditions.
    15.2 You may not without our prior written consent assign, transfer, sub-contract
    or otherwise deal with any of your rights and/or obligations under these
    terms and conditions.
  16. No waivers
    16.1 No breach of any provision of a contract under these terms and conditions will
    be waived except with the express written consent of the party not in breach.
    16.2 No waiver of any breach of any provision of a contract under these terms and
    conditions shall be construed as a further or continuing waiver of any other
    breach of that provision or any breach of any other provision of that contract.
  17. Severability
    17.1 If a provision of these terms and conditions is determined by any court or
    other competent authority to be unlawful and/or unenforceable, the other
    provisions will continue in effect.
    17.2 If any unlawful and/or unenforceable provision of these terms and conditions
    would be lawful or enforceable if part of it were deleted, that part will be
    deemed to be deleted, and the rest of the provision will continue in effect.
  18. Third party rights
    18.1
    A contract under these terms and conditions is for our benefit and your
    benefit, and is not intended to benefit or be enforceable by any third party.
    18.2 The exercise of the parties’ rights under a contract under these terms and
    conditions is not subject to the consent of any third party.
  19. Entire agreement
    19.1
    Subject to Section 10.1, these terms and conditions, together with our
    delivery policy and our returns policy, shall constitute the entire agreement
    between you and us in relation to the sale and purchase of our products and
    shall supersede all previous agreements between you and us in relation to the
    sale and purchase of our products.
  20. Law and jurisdiction
    20.1
    These terms and conditions shall be governed by and construed in accordance
    with Hong Kong law.
    20.2 Any disputes relating to these terms and conditions shall be subject to the
    exclusive jurisdiction of the courts of Hong Kong.
  21. Statutory and regulatory disclosures
    21.1
    We will not file a copy of these terms and conditions specifically in relation to
    each user or customer and, if we update these terms and conditions, the
    version to which you originally agreed will no longer be available on our
    website. We recommend that you consider saving a copy of these terms and
    conditions for future reference.
    21.2 These terms and conditions are available in the English language only.
  22. Our details
    22.1 This website is owned and operated by China Sourcing Agents International
    Corporation Limited.
    22.2 We are registered in Hong Kong under registration number 2871085, and our
    registered office is at Flat /RM 510, 5/F, Wayson Commercial Building, 28
    Connaught Road West, SheungWan, Hong Kong.
    22.3 Our principal place of business is at Flat /RM 510, 5/F, Wayson Commercial
    Building, 28 Connaught Road West, SheungWan, Hong Kong.
    22.4 You can contact us:
    (a) by post, to the postal address given above;
    (b) using our website contact form; or
    (c) by email, using the email address published on our website.
    (d) +385 95 829 5657
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